Return Policy

We strive to provide the best quality products with a smooth experience for you. We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us within 14 days of receiving the order at dengruixian008@gmail.com. Please take pictures or videos of the defected, or wrong cases sent to you and attach them to the initial email with an explanation.

If your return is accepted, we’ll send you an authorization with return instructions. Please note that we do not issue refunds if you do not provide a reason for returning the item or send it back without contacting us first.

If your return is not defective, damaged, or our mistake, it is considered preferential and you will be responsible for the cost of shipping the item back to us.

We do not accept returns of items damaged by the user, or by improper use of the item.

Please also wrap your package carefully so it doesn’t get damaged in the returns process, as we won’t be able to exchange or refund damaged products.

You can always contact us for any return question at dengruixian008@gamil.com.